You simply must read this article. It is currently making its way through the tubes and devices that compose the modern internets, so I'm sure it'll show up in your inbox sooner or later. But the thing is so funny, why wait?
Anyway, it is a great complaint letter, if improperly punctuated. (What a terrible, middling criticism, right?) I have a fantastic complaint letter story of my own, so someday if we are ever hanging out, remind me and I'll tell you. I promise you that afterwards you'll want to pay me to conduct all your corporate correspondence from here on out.
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